{"id":30,"date":"2026-10-11T18:26:12","date_gmt":"2026-10-11T18:26:12","guid":{"rendered":"https:\/\/www.shivamayanurse.com\/?page_id=30"},"modified":"2026-10-12T19:49:05","modified_gmt":"2026-10-12T19:49:05","slug":"terms-condition","status":"publish","type":"page","link":"https:\/\/www.shivamayanurse.com\/?page_id=30","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"

# Terms & Conditions for SHIVAM AAYA & NURSE CENTRE<\/span><\/p>\n

**Last Updated: 12\/10\/2026**<\/p>\n

—<\/p>\n

## Introduction<\/p>\n

Welcome to SHIVAM AAYA & NURSE CENTRE<\/span>. These Terms & Conditions (“Terms”) govern your access to and use of our website [yourwebsite.com] and our home care and support services, including but not limited to Aaya services, nursing care, nanny and baby care, appliance repair, home cleaning, and elderly care (collectively, the “Services”).<\/p>\n

By accessing our website or booking our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or Services.<\/p>\n

—<\/p>\n

## 1. Definitions<\/p>\n

– **”Company,” “We,” “Us,” “Our”** refers to [Your Company Name].
\n– **”Client,” “You,” “Your”** refers to the individual booking or using our Services.
\n– **”Professional”** refers to our verified Aayas, Nurses, Nannies, Technicians, Cleaners, and Caregivers.
\n– **”Services”** refers to all home care and support services offered by the Company.
\n– **”Booking”** refers to a confirmed request for Services made through our website, phone, or other channels.<\/p>\n

—<\/p>\n

## 2. Eligibility<\/p>\n

To use our Services, you must:<\/p>\n

– Be at least 18 years of age
\n– Provide accurate, current, and complete information during booking
\n– Have the legal authority to request Services for the premises or individuals involved
\n– Comply with all applicable local, state, and national laws<\/p>\n

—<\/p>\n

## 3. Booking and Confirmation<\/p>\n

### 3.1 Booking Process
\n– All bookings are subject to availability and confirmation by the Company.
\n– A booking is confirmed only after you receive written or electronic confirmation from us.
\n– We reserve the right to decline any booking at our discretion.<\/p>\n

### 3.2 Accuracy of Information
\n– You agree to provide accurate details regarding your address, service requirements, and any special conditions.
\n– Any misrepresentation may result in cancellation of the booking without refund.<\/p>\n

### 3.3 Service Scheduling
\n– While we strive to arrive at scheduled times, delays may occur due to unforeseen circumstances.
\n– You will be notified of any significant delays as soon as possible.<\/p>\n

—<\/p>\n

## 4. Payments and Fees<\/p>\n

### 4.1 Pricing
\n– All prices for Services are listed on our website or communicated at the time of booking.
\n– Prices are subject to change without prior notice, but confirmed bookings will honor the quoted price.<\/p>\n

### 4.2 Payment Terms
\n– Payment must be made through approved methods (cash, card, online transfer, or digital wallet).
\n– Full payment is due as per the agreed schedule (in advance, on completion, or as otherwise specified).
\n– Late payments may incur additional charges.<\/p>\n

### 4.3 Taxes
\n– All applicable taxes will be added to the service fee as required by law.<\/p>\n

—<\/p>\n

## 5. Cancellation and Refund Policy<\/p>\n

### 5.1 Cancellation by Client
\n– **More than 24 hours before service:** Full refund or free rescheduling.
\n– **Within 24 hours of service:** 50% cancellation fee may apply.
\n– **No-show or last-minute cancellation:** Full service charge may apply.<\/p>\n

### 5.2 Cancellation by Company
\n– If we cannot fulfill a booking due to unforeseen circumstances, you will receive a full refund or free rescheduling.
\n– We are not liable for any indirect losses resulting from cancellation.<\/p>\n

### 5.3 Refund Processing
\n– Approved refunds will be processed within 7\u201314 business days to the original payment method.<\/p>\n

—<\/p>\n

## 6. Client Responsibilities<\/p>\n

As a client, you agree to:<\/p>\n

– Provide a safe, clean, and appropriate environment for our Professionals
\n– Treat all Professionals with respect and dignity
\n– Not request Professionals to perform tasks outside the agreed scope of service
\n– Ensure pets are secured and dangerous items are removed from the work area
\n– Provide accurate medical or care-related information where relevant
\n– Not engage our Professionals directly for private work outside our platform (see Section 10)<\/p>\n

—<\/p>\n

## 7. Professional Conduct and Standards<\/p>\n

– All Professionals are background-verified, insured, and trained.
\n– Professionals will arrive in uniform (where applicable) and carry identification.
\n– Any concerns about Professional conduct must be reported to us immediately.
\n– We reserve the right to replace any Professional if deemed necessary.<\/p>\n

—<\/p>\n

## 8. Safety and Liability<\/p>\n

### 8.1 Our Commitment
\n– Your family’s safety is our top priority.
\n– All Professionals undergo rigorous background checks and continuous training.<\/p>\n

### 8.2 Limitation of Liability
\n– [Your Company Name] is not liable for:
\n– Pre-existing damage or wear and tear
\n– Indirect, incidental, or consequential damages
\n– Losses caused by events beyond our reasonable control (force majeure)
\n– Damages arising from misuse of Services or breach of these Terms<\/p>\n

### 8.3 Maximum Liability
\n– Our total liability for any claim shall not exceed the amount paid by you for the specific Service in question.<\/p>\n

### 8.4 Reporting Issues
\n– Any damage or issue must be reported within 24 hours of service completion with photographic evidence where possible.<\/p>\n

—<\/p>\n

## 9. Medical and Care Disclaimer<\/p>\n

– Our Nurses and Caregivers provide non-emergency medical and personal care support.
\n– We are **not** a substitute for emergency medical services, hospitals, or professional medical advice.
\n– In case of a medical emergency, please call local emergency services immediately.
\n– Clients must disclose relevant medical conditions, allergies, and medications to ensure safe care.<\/p>\n

—<\/p>\n

## 10. Non-Solicitation Clause<\/p>\n

– Clients agree not to directly hire, employ, or engage any Professional introduced through SHIVAM AAYA & NURSE CENTRE<\/span> for a period of **12 months** after the last service, without our written consent.
\n– Breach of this clause may result in a placement fee equivalent to **6 months of the Professional’s salary** or as otherwise determined by the Company.<\/p>\n

—<\/p>\n

## 11. Intellectual Property<\/p>\n

– All content on our website, including logos, text, graphics, images, and software, is the property of SHIVAM AAYA & NURSE CENTRE<\/span> and protected by applicable copyright and trademark laws.
\n– You may not reproduce, distribute, or use our content without prior written permission.<\/p>\n

—<\/p>\n

## 12. Privacy<\/p>\n

– Your use of our Services is also governed by our **Privacy Policy**, which is incorporated into these Terms by reference.
\n– Please review our Privacy Policy to understand how we collect, use, and protect your information.<\/p>\n

—<\/p>\n

## 13. Termination<\/p>\n

We reserve the right to:<\/p>\n

– Suspend or terminate your access to our Services at any time for violation of these Terms
\n– Refuse service to any individual for abusive, threatening, or unlawful behavior
\n– Cancel bookings if we suspect fraud or misrepresentation<\/p>\n

—<\/p>\n

## 14. Third-Party Services<\/p>\n

– Our website may contain links to third-party websites or services.
\n– We are not responsible for the content, policies, or practices of any third-party sites.<\/p>\n

—<\/p>\n

## 15. Governing Law and Dispute Resolution<\/p>\n

– These Terms shall be governed by and construed in accordance with the laws of South 24 Parganas.
\n– Any disputes shall first be attempted to be resolved through amicable negotiation.
\n– If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of West Bengal.<\/p>\n

—<\/p>\n

## 16. Changes to Terms & Conditions<\/p>\n

– We may update these Terms from time to time.
\n– Changes will be posted on this page with an updated “Last Updated” date.
\n– Continued use of our Services after changes constitutes acceptance of the revised Terms.<\/p>\n

—<\/p>\n

## 17. Severability<\/p>\n

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.<\/p>\n

—<\/p>\n

## 18. Contact Us<\/p>\n

For any questions, concerns, or clarifications regarding these Terms & Conditions, please contact us:<\/p>\n

 <\/p>\n

SHIVAM AAYA & NURSE CENTRE<\/span><\/p>\n

📍 Address: <\/span>Usha Rani Bhawan, Near Bonbibi Mandir, Sonarpur Station Road, Sonarpur, Kolkata-700150, West Bengal📧 Email: officeers2@gmail.com<\/span>
\n📞 Phone: 06291072136<\/span>
\n🌐 Website: www.shivamayanurse.com<\/a><\/span><\/p>\n

—<\/p>\n

## 19. Acknowledgment<\/p>\n

By using our website or booking our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.<\/p>\n

—<\/p>\n

*These Terms & Conditions were last reviewed and updated on 13\/10\/2026<\/p>\n","protected":false},"excerpt":{"rendered":"

# Terms & Conditions for SHIVAM AAYA & NURSE CENTRE **Last Updated: 12\/10\/2026** — ## Introduction Welcome to SHIVAM AAYA & NURSE CENTRE. These Terms & Conditions (“Terms”) govern your access to and use of our website [yourwebsite.com] and our home care and support services, including but not limited to Aaya services, nursing care, nanny […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"pagelayer_contact_templates":[],"_pagelayer_content":"","footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.shivamayanurse.com\/index.php?rest_route=\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shivamayanurse.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.shivamayanurse.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.shivamayanurse.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.shivamayanurse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30"}],"version-history":[{"count":6,"href":"https:\/\/www.shivamayanurse.com\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":172,"href":"https:\/\/www.shivamayanurse.com\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions\/172"}],"wp:attachment":[{"href":"https:\/\/www.shivamayanurse.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}