Privacy Policy for SHIVAM AAYA & NURSE CENTRE

Last Updated: 12/10/2026

Introduction

At SHIVAM AAYA & NURSE CENTRE, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.shivamayanurse.com] or use our home care and support services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

Personal Information You Provide

We may collect personally identifiable information that you voluntarily provide when you:

  • Register on our website

  • Book or inquire about our services (Aaya, Nurse, Nanny, Appliance Technician, etc.)

  • Fill out contact forms

  • Subscribe to our newsletter

  • Respond to surveys or promotions

  • Communicate with us via phone, email, or chat

This information may include:

  • Full name

  • Email address

  • Phone number

  • Home address

  • Payment information

  • Details about your service requirements

  • Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent

  • Referring website addresses

  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services

  • Process bookings and send related information

  • Verify identities of clients and professionals

  • Communicate with you about services, updates, and promotions

  • Improve our website and service quality

  • Respond to your comments, questions, and requests

  • Send administrative information such as confirmations and invoices

  • Comply with legal obligations

  • Prevent fraud and ensure safety

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With Service Professionals: Limited information necessary to fulfill your service request (e.g., address, service type) is shared with the assigned professional.

  • Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or conducting business (bound by confidentiality agreements).

  • Legal Requirements: When required by law, subpoena, or to protect the rights, property, or safety of SHIVAM AAYA & NURSE CENTRE, our clients, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission (SSL)

  • Secure servers and databases

  • Restricted access to personal information

  • Regular security assessments

  • Employee and contractor confidentiality agreements

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Background Verification & Professional Data

To ensure the safety of our clients, all our professionals (Aayas, Nurses, Nannies, Technicians) undergo rigorous background checks. Personal information collected during this verification process is:

  • Used solely for vetting and safety purposes

  • Stored securely with restricted access

  • Not shared with clients beyond necessary credentials

  • Retained only as long as required by law

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences

  • Understand website usage patterns

  • Improve site functionality

  • Deliver relevant content

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information.

Note: For nanny and baby care services, information is collected from parents/guardians, not from children directly.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information

  • Objection: Object to the processing of your information

  • Restriction: Request restriction of processing

  • Portability: Request transfer of your data to another organization

  • Withdraw Consent: Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the details provided below.

10. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page

  • Updating the "Last Updated" date

  • Sending an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

SHIVAM AAYA & NURSE CENTRE


📍 Address: Usha Rani Bhawan, Near Bonbibi Mandir, Sonarpur Station Road, Sonarpur, Kolkata-700150, West Bengal📧 Email: officeers2@gmail.com
📞 Phone: 06291072136
🌐 Website: www.shivamayanurse.com

13. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.

This Privacy Policy was last reviewed and updated on 13/10/2026.

 

 
 
 
 
 
 
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